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Contact

01772 533 587

Contacting the Police and Crime Commissioner

 

All the information you need to get in touch with the Police and Crime Commissioner’s office is below.

Please help us to ensure your message is dealt with appropriately by clicking on the appropriate section on this page and following the instructions.

 

What do you want to do?

Comment

What you have to say is important to us. If you would like to comment on the work of the Office of the Police and Crime Commissioner for Lancashire you can write to:

The Office of the PCC for Lancashire
County Hall
Preston
PR1 0LD

Alternatively, you can get in touch online using this contact form.

Complain

I want to complain about a police investigation or a police officer:

Complaints against police officers are dealt with by Lancashire Constabulary’s professional standards department (PSD) in the first instance in line with a published policy. You can find out more here: Complaints against Lancashire Police

I want to complain about the Chief Constable

The Police and Crime Commissioner is responsible for recording and investigation complaints and conduct matters against the Chief Constable. If you wish to make a complaint about the conduct of the Chief Constable then please contact the Police and Crime Commissioner using this contact form.

The Director will consider your complaint and will respond to you. We will try to resolve the complaint within 20 working days of the complaint being received. If we can’t do that we will contact you to keep you updated on progress and to advise you when we expect to conclude the complaint.

Alternatively you can send your complaint in writing to:

The Office of the PCC for Lancashire
County Hall
Preston
PR1 0LD

I want to complain about a member of staff or a volunteer of the Police and Crime Commissioner’s Office

If you are not satisfied with the conduct of our staff then you should complain to the Director of the office either in writing at the address below or via the contact form. You will be asked to provide information about the nature of your complaint on the form. If your complaint is against the Director of the office then you should please address your complaint to the Police and Crime Commissioner at the same address or via the contact form.

Written complaints can be sent to:

The Office of the PCC for Lancashire
County Hall
Preston
PR1 0LD

You can read our complaints police here: Complaints policy

I want to complain about the Police and Crime Commissioner

The Police and Crime Panel in Lancashire is responsible for receiving and considering complaints against the Police and Crime Commissioner. Blackburn with Darwen Borough Council is currently the lead authority for the panel in Lancashire. If you wish to make a complaint against the Police and Crime Commissioner you will need to contact the Secretariat to the panel via email at democraticservices@blackburn.gov.uk, by phoning 01254  585321, or you can contact them in writing at the address below.

Democratic Services
Floor 2
Town Hall
Blackburn
BB1 7DY

I have already complained to Lancashire Police and I am not satisfied

Complaints against police officers are dealt with by Lancashire Constabulary’s professional standards department (PSD) in the first instance in line with a published policy. You can find out more here: Complaints against Lancashire Police

I have an issue with parking or road safety

Parking issues are dealt with by your local highways’ authority. In Lancashire there are three highways’ authorities. They are Blackburn with Darwen Council, Blackpool Council and Lancashire County Council. Click on the names to take you through to their website for more information. Information on road safety in Lancashire can be found here: Lancashire Partnership for Road Safety.

Ask a question

Many of the most commonly asked questions are answered on this site. You may find the answer you are looking for on this page or in the transparency section. If you cannot find what you want, however, you can contact the office by writing to:

The Office of the PCC for Lancashire
County Hall
Preston
PR1 0LD

Alternatively, telephone 01772 533587 or use the online contact form.

Make a Freedom of Information/Data Access request

Any person or organisation has the right to request any information from the Police and Crime Commissioner (PCC) that the office holds subject to a number of exemptions laid out in law. Before you make a request for information please visit the transparency pages on our website as the information you are looking for may already be available here.

If you cannot find the information you are looking for and still want to submit a request then please follow the procedure laid out here: Submitting a freedom of information request.

Volunteer

Volunteering and recruitment opportunities are published on the Lancashire Constabulary website here: Join Lancashire Constabulary. You can also volunteer to become a custody visitor or volunteer for Lancashire Victim Services by clicking on the links.

Apply for funding

Local groups can apply for community action funding of up to £2,500 for projects to help reduce crime, support victims or help protect vulnerable people. More information can be found here: Community Action Fund