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Privacy and Cookie Policy

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PRIVACY AND COOKIE POLICY

Privacy Policy

This statement covers the services provided by the Police and Crime Commissioner (PCC) for Lancashire website.

The website is managed by the Office of the PCC for Lancashire and this statement is to inform users about the type of information that is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which users’ privacy is protected.

Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

You have a right to access the personal information we hold about you at any time. If you wish to do this, please put your request in writing to Ian Dickinson.

Ian Dickinson
The Office of the PCC for Lancashire
PO Box 653
Preston
PR2 2WB

Alternatively you can request information by email – please go to contact us.

Information we collect from site visitors

Email comments and questions
If you send an enquiry by email it may not always be possible for the Office of the PCC to provide the information requested directly. Where this is the case we may pass your enquiry to another organisation so that they can provide the information requested.

Email the PCC
You can email the Office of the PCC for Lancashire please go to contact us.

Newsletters If you sign up to receive PCC newsletters we will use the information you provide to deliver the service(s) you have requested. To help us evaluate and improve our service, we may occasionally contact subscribers to ask for your opinions.

The information you provide when signing up for a subscription email service will be held for as long as you require access to the service. Once you inform us that you wish to cancel a subscription, your details will be removed from our mailing list and deleted from our records.

What are cookies?

Cookies are small text files that websites put on your computer or mobile device while you’re browsing. Cookies are used for many different purposes. For example, they can:

– help search engines remember that you want your search results in English
– help a website remember your preferences so that you don’t need to customise it every time
– help websites to deliver a better service by showing you the content most relevant to you identify and resolve errors
– analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

How are cookies used on this site?

We provide a information dialog at the top of the website when you first visit to prompt you that cookies are enabled on this site. They cannot be switched off just for this site but as you continue into the website and use certain features cookies may be set in the following areas:

– For Google Analytics
We use Google Analytics to help improve our support, content and the general user experience.

– Web Analytics
We use web analytics to help improve content and the general user experience we provide through our online and social media channels.

– Font Size Selector
If you use the Font Size selector on the accessibility page this will also set a cookie.

How you can manage cookies for all websites

If cookies aren’t enabled on your computer, it will mean that your browsing experience on our website may be limited.

To turn cookies on or off for all websites via your web browser, you can follow the instructions below.

How to check cookies are enabled on your  PC:

Google Chrome

1.Click on the spanner icon (top menu in browser) and select ‘Settings’
2.Click the ‘Under the Bonnet’ tab on the left, then select the ‘Content settings’ button
3.Under the cookies section, choose the option that best suits your needs.

Microsoft Internet Explorer

1.Click on ‘Tools’ (top menu in browser) and select ‘Internet options’
2.Click on the ‘Privacy’ tab
3.Move the privacy slider to the level of privacy you require. Settings above Medium will disable cookies.

Mozilla Firefox

1.Click on ‘Tools’ (top menu in browser) and select ‘Options’
2.Select the Privacy icon
3.In the history section choose ‘Use custom settings for history’ from the dropdown menu
4.Cookies can be enabled or disabled by clicking on the appropriate check boxes.

Safari

1.Click on the Cog icon (top menu in browser) and select ‘Preferences’
2.Click on Privacy tab and choose the option that best suits your needs.

Opera

1.Click on the ‘Tools’ at the top of your browser window and select ‘Preferences’
2.Select the ‘Advanced’ tab and choose Cookies from the list on the left
3.Choose the option that best suits your needs.

How to check cookies are enabled on your Mac:

Safari on OSX

1.Click on ‘Safari’ at the top of your browser window and select ‘Preferences’
2.Click on the ‘Privacy’ tab
3.Adjust the level of cookie acceptance here.

Firefox

1.Click on ‘Firefox’ at the top of your browser window and select ‘Preferences’
2.Select the Privacy icon
3.In the history section choose ‘Use custom settings for history’ from the dropdown menu
4.Cookies can be enabled or disabled by clicking on the appropriate check boxes.

Opera

1.Click on ‘Opera’ at the top of your browser window and select ‘Preferences’
2.Select the ‘Advanced’ tab and choose Cookies from the list on the left
3.Choose the option that best suits your needs.